Terms of Use

Terms of Use

We may change these Terms any time. By using the Site after a change, you agree to follow and be bound by the Terms as changed.

Site Contents

You should assume everything you see, hear, or otherwise receive from or on the Site (the Contents) is copyright, trademark, trade dress or other intellectual property owned and/or licensed by THE OWNER. The Contents include images, illustrations, designs, icons, photographs, trademarks, logos, text, software, sounds, music, the Site as a whole and any other materials at the Site.

You may use or download the Contents solely for your personal, noncommercial purposes, provided you keep all copyright and other proprietary notices with them. No other type of use is permitted. Downloading or copying Content does not transfer any right, title or interest in any Content to you. The downloading or export of software or technical data from this Site to any jurisdiction in violation of Canadian export laws is strictly prohibited.

User Comments and Submissions

We welcome your comments regarding our Site, our products and our services. However, any idea, suggestion, or other information you transmit to the Site is, and will be treated as, nonconfidential and nonproprietary. Please review our Privacy Policy Statement for more information.

You promise that no information or material you transmit to THE OWNER, (thelavenderhouse.ca) will violate anyone else’s right, including copyright, trademark, privacy or other rights. You may not transmit any information that is or contains threatening, libelous, defamatory, scandalous, inflammatory, pornographic, profane or otherwise unlawful, abusive or obscene material. You shall be solely responsible for the content of any Comments you make. THE OWNER is not responsible or liable for the content of information that others post at or transmit to the Site, for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography or profanity contained in any such information, or for the conduct of any Site user.

Service Information

Service displayed on the Site can be delivered in Canada and the United States. Prices are valid and effective only in Canadian and American currency.

Links to Other Sites

If you have any concerns regarding any outside site linked to or from the site, please direct them to the owner or operator of the site. THE OWNER is not responsible for any outside sites, services or other materials linked to or from the Site, and disclaims all liability for any injury you may experience by using such materials.

Disclaimer

Your use of the Site is at your own risk. THE OWNER PROVIDES THIS SITE, ALL CONTENTS, AND ALL SERVICES OFFERED THROUGH OR FROM THE SITE AS IS WITHOUT EXPRESS OR IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. THE OWNER also does not warrant that your use of the Site, the operation or function of the Site, or any services offered through or from the Site, will be uninterrupted or error free, that defects will be corrected, or that this Site or its server are free of viruses or other harmful elements.

THE OWNER does not make any representations regarding the currency, accuracy or reliability of information on this Site.

THE OWNER SHALL NOT BE LIABLE FOR ANY DAMAGES RELATED TO YOUR USE OF OR INABILITY TO USE THIS SITE, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, SPECIAL, COMPENSATORY OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOSS OF OR DAMAGE TO PROPERTY.

If you are dissatisfied with the Site, any of its Contents, or any of these Terms, we would like to hear from you. You may contact us at hello@thelavenderhouse.ca. However, your sole and exclusive legal remedy is to stop using the Site.

Indemnification

You agree to defend, indemnify and hold THE OWNER harmless from and against any claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the Site or your violation of any of these Terms and Conditions.

Miscellaneous

Unless otherwise specified, THE OWNER displays this Site and the Contents solely to market and promote THE OWNER services in Canada and United States. THE OWNER controls and operates this Site from its offices in Edmonton, Alberta Canada.

These Terms shall be construed according to Canadian Law, without regard to conflicts of laws. Any dispute arising under or relating to these Terms, the Contents, the use of the Site, or products or services purchased using this Site, shall be resolved exclusively by the provincial courts of Alberta, Canada. Your use of the Site constitutes your consent to the jurisdiction and venue of said courts with respect to any such dispute.

These Terms are the entire agreement between you and THE OWNER relating to the Site or its Contents. Any other agreements between you and THE OWNER are superseded and have no force or effect.

Termination

If THE OWNER believes you have failed to comply with these Terms, or for any other or no reason, THE OWNER, may deny you access to the Site immediately without notice. The restrictions, including restrictions with respect to the Content, disclaimers and liability limitations in these Terms shall continue to apply. Upon denial of access, you must promptly destroy all Content downloaded or obtained from this Site, as well as all copies of Content.

Refund Policy:

Your satisfaction is very important to us and thus we insure our products & services with satisfaction guarantees. In the event you are not completely satisfied with our products or service, THE OWNER will either:

If you are not completely satisfied with your product, please call the shop and we will address your concerns (claims must be made within 48 hours or project completion.)

If you have been wrongly billed or are unclear of the invoice please contact us at hello@thelavenderhouse.ca.

Currency:

THE OWNER accepts Canadian currency only. Please ensure that you verify before completing your transaction.

Delivery of Services:

THE OWNER working policy is to advise you in advance of any cost or service before attempting to do the service. THE OWNER will:

Send you a clear list of deliverables on the invoice. You will approve the work/maintenance.